Privacy Policy

Privacy Policy for Paramount Bank Kenya Limited

At Paramount Bank Kenya Limited, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the data protection laws of Kenya.

What information do we collect?

We collect personal information such as your name, address, telephone number, email address, identification number, and other information necessary to provide banking services to you. We also collect information about your transactions, account balances, and credit history.

How do we collect your information?

We collect information from you when you apply for an account, use our website or mobile application, or communicate with us through email, phone, or other channels.

How do we use your information?

We use your personal information to provide banking services to you, including opening and maintaining your account, processing transactions, and complying with legal and regulatory requirements. We may also use your information to offer you products and services that may be of interest to you.

How do we protect your information?

We take appropriate technical and organizational measures to ensure the security of your personal information, including implementing policies and procedures to prevent unauthorized access, use, disclosure, modification, or destruction of your personal information.

Do we share your information?

We may share your personal information with third-party service providers that assist us in providing banking services to you, such as card processors and credit bureaus. We may also share your information with regulatory authorities and law enforcement agencies as required by law.

Your rights

You have the right to access, correct, and delete your personal information held by us. You may also object to the processing of your personal information or request that we restrict the processing of your personal information. If you wish to exercise any of these rights, please contact us using the contact details provided below.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices. We will post any updates to this Privacy Policy on our website.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at dpo@paramountbank.co.ke.