WHAT IS ISO 9001:2015?

ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS).

Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

Achieving ISO 9001:2015 certification means that an organization has demonstrated the following:

  • Follows the guidelines of the ISO 9001 standard
  • Fulfils its own requirements
  • Meets customer requirements and statutory and regulatory requirements
  • Maintains documentation

Paramount Bank Limited received the ISO 9001:2015 certification on 12 September 2019 and remains valid subject to satisfactory surveillance audits until 20 July 2022.